Your privacy is our priority. This document transparently explains how bpay99 collects, uses, and protects your personal information each time you use our platform.
Six core pillars that underpin how we protect your personal data
All data transmitted between your device and bpay99's servers is protected with 256-bit SSL encryption. Your information cannot be intercepted by any third party.
Bpay99 does not sell, rent, or trade members' personal information to any third party for marketing purposes. Your data is not our product.
You have the right to access, correct, or request deletion of your personal data at any time. The request process is straightforward and handled within 30 business days.
Personal information is stored on servers protected by strict access controls, regular security audits, and round-the-clock live threat monitoring.
Bpay99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations.
In the event of any security incident involving your data, bpay99 is committed to notifying you within the timeframe prescribed by law.
Bpay99 ("we", "our platform") greatly values the trust you place in us by entrusting your personal information to us. This Privacy Policy is drafted to transparently and clearly explain how bpay99 collects, stores, processes, and protects your personal data when you use our platform at bpay99.org.
This Policy applies to all users of the bpay99 platform — including visitors, registered users, and active members. By accessing or using the bpay99 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Bpay99 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and is committed to ensuring your data is handled with integrity, responsibility, and in accordance with industry best practices.
Bpay99 collects various types of personal information depending on how you interact with our platform. Below is a summary of the data categories we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number | Account communications, transaction notifications |
| Financial Information | Payment methods, deposit and withdrawal records | Transaction processing, fraud prevention |
| Technical Data | IP address, device type, web browser, OS | Account security, detection of suspicious access |
| Usage Data | Game records, usage habits, session duration | Service improvement, responsible gaming |
Every piece of information we collect is used for a clear and lawful purpose. bpay99 does not use your data for any other purpose without your prior consent. The following are the primary purposes for which your personal data is used:
We will not use your data to make automated decisions that significantly affect you without human review, unless required by law or with your consent.
Bpay99 does not sell or trade members' personal information. However, under certain limited circumstances, we may need to share your data with the following parties:
Bpay99 will not share your data with third-party advertisers, marketing companies, or any entity that has no legitimate need to access that information.
Bpay99 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the bpay99 platform.
The security of your personal data is bpay99's absolute priority. We implement multiple layers of technical and organizational protection to ensure your information remains safe at all times:
As a bpay99 member, you have full rights over your personal data. bpay99 respects and facilitates the exercise of the following rights:
Request a copy of all personal data we hold about you.
Correct inaccurate or incomplete data in your account.
Request deletion of your data, subject to our legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format for portability.
Request a temporary restriction on the processing of your data during a dispute.
To exercise any of the above rights, please contact the bpay99 support team via live chat within the platform. We will process your request within 30 business days of receipt.
Bpay99 retains your personal data only for as long as necessary to fulfil the purpose of collection, or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised in accordance with international security standards.
The bpay99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
Should we discover that personal data of an underage individual has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. If you become aware that a minor has registered on our platform, please contact the bpay99 support team immediately.
Bpay99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will take effect immediately upon publication on bpay99.org with a new "Updated" date.
For significant amendments, bpay99 will notify members via their registered email or in-platform notification. Your continued use of the bpay99 platform after an amendment is published constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how bpay99 handles your personal data, we encourage you to reach out to us through the following channels:
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your jurisdiction.